Management
Melanie Lodge, female
Practice manager
Mel Lodge is the practice manager at the Riverside Health Centre. She is responsible for all the non-medical business of the practice. She has wide experience of all aspects of practice management, and is more than happy to talk to patients about any problems they may have with the running of the practice.
Katie Byford, female
Assistant practice manager
Katie joined our team in 2023. Katie assists in the day to day running of the practice across all departments and we welcome her previous management experience.
Janet Henbrey, female
Payroll and finance manager
Receptionists
Claire, Coral, Dianne and Tracy are here to help. Please do not be offended when they ask, as instructed, the reason for appointments. This is in order to prioritise our work and allocate patients to the most appropriate person with the correct time.
Secretary
Sarah Burrows, female
Sarah is our secretary who has had many years of experience in both GP practices and hospitals. If you have any queries regarding the organisation of your referrals, then Sarah is the person to talk to.
Other Team Members
We have a GP Care Advisor and a Social prescriber who are able to help with signposting, form filling and general non-clinical advise, for example benefits.